Your Health Partner — Marrakech & Beyond

Trusted Home Healthcare Across Morocco's Red City

An English-speaking medical team at your hotel, riad or villa — day or night. Simply drop us a GPS pin on WhatsApp and a private ambulance, nurse, doctor or lab technician is on the way. Covering 40 zones from Guéliz to the Atlas foothills in under 30 minutes.

  • Tourist emergencies 24/7
  • Medina access by motorbike
  • AMO / CNSS approved
  • Response < 30 min — Medina → Palmeraie
  • Free, transparent quotes
  • Day and night patient care
4.8/5 — over 8,000 interventions in Marrakech
< 30 min
Response time
150+
Professionals
98%
Satisfaction
Ambulance SAMU Marrakech en intervention devant les remparts
On duty 24/7
< 30 minResponse time
Marrakech · Guéliz · Palmeraie+212 625 55 86 87
  • Infirmiers Diplômés d'État
  • AMO & CNSS Conventionné
  • Réponse < 30 Minutes
  • RC Professionnelle
Diplômés d'ÉtatISPITSAMO / CNSSRC ProfessionnelleAmbulance Agréée24/7 UrgenceLaboratoire AccréditéMédecins Partenaires< 30 min

Our Process

What happens when you call

A proven process that transforms your call into a professional medical intervention in under 30 minutes.

01

Call received & assessment

Your call is immediately handled by a medical coordinator who assesses the situation and mobilizes the right resources.

02

Certified team en route

The nearest professional is dispatched with the necessary equipment. Route optimized in real time.

03

Intervention & full report

Professional care delivered at home. Complete digital report, AMO/CNSS documents provided automatically.

Simple & Fast

How It Works

From your first message to care at your door in four easy steps

  1. STEP 01

    Reach Us Instantly

    01

    Call or WhatsApp us 24/7 and drop a GPS pin so we know exactly where you are. Our multilingual operators take it from there — describe your need in English, French or Arabic.

  2. STEP 02

    GPS-Guided Dispatch

    02

    Our coordinator sends the nearest professional straight to your pin. Inside the médina, a motorbike relay closes the last stretch that cars cannot reach.

  3. STEP 03

    At Your Door in Under 30 Minutes

    03

    Whether you're in a médina riad, a Palmeraie villa or a Hivernage hotel, our team arrives fully equipped and ready to help — no travelling, no waiting rooms.

  4. STEP 04

    Care Report in Your Language

    04

    After every visit you receive a clear digital report in English, French or Arabic — perfect for your records and for supporting an international insurance claim.

35 zones couvertes

Marrakech & région — délai garanti < 30 min

Voir la carte
GuélizHivernageSemlaliaL'AgdalMédinaPalmeraieTargaM'HamidMassiraDaoudiateSidi Youssef Ben AliMénaraAmelkisRoute de FèsRoute de CasablancaOurikaTahanaoutAsni
CENTRE OPÉRATIONNEL

Les chiffres parlent d'eux-mêmes

Un réseau opérationnel au service de l'urgence, 24 heures sur 24, 365 jours par an.

0+
Professionnels de santéIDE, médecins, ambulanciers
0
Zones couvertesMarrakech intra-muros & région
< 0 min
Délai de réponse moyen
0/7
DisponibilitéJours fériés inclus
0%
Satisfaction patient+12 000 interventions
0+
Années d'expérienceDepuis 2004
Our fleet & team

Ambulances and medical motorcycles, team deployed across the Ochre City

Type A to C ambulances, medical motorcycles for the Medina, state-registered nurses and partner physicians — on the ground 24/7 in Marrakech, from Gueliz to the Palmeraie.

A-C + Motos
Ambulances + motos
150+
Healthcare professionals
24h/24
Dispatch in operation
SAMU Marrakech Type C medical ambulance
Fleet

Type C medical ambulance

SAMU Marrakech team of state-registered nurses
Team

State-registered nursing team

Fully equipped resuscitation ambulance Marrakech
Fleet

Mobile intensive care unit

SAMU Marrakech medical team
Team

Medical team on duty

Blood sample collection at home in Marrakech
Laboratory

Blood test at home

Transfer to CHU Mohammed VI Marrakech
Fleet

Transfer to CHU Mohammed VI

Besoin d'un devis personnalisé ? Réponse en moins de 10 minutes.

Testimonials

Trusted by our patients

Over 12,000 interventions carried out across Marrakech and its region. Local families and international visitors share their experiences.

My husband fell ill in the middle of the night at our apartment in Gueliz. The SAMU ambulance arrived within 18 minutes with full resuscitation equipment. The paramedic team stabilised him and transferred him safely to CHU Mohammed VI. A service that saves lives.
Layla K.Gueliz, Marrakech

Patient in our care

We called on SAMU Marrakech to provide medical coverage for a 300-person event at our hotel. The team was on site an hour early, fully equipped, and handled two minor incidents with calm professionalism. Our guests felt completely safe.
Jean-Marc D.Hivernage, Marrakech
After his hip replacement, my 78-year-old father needed daily nursing care. A nurse visited our villa every morning for six weeks — wound dressing, injections, passive rehabilitation. Impeccable punctuality and a kindness that sped up his recovery.
Samir A.Palmeraie, Marrakech
My grandmother lives in a riad in the Medina and cannot travel to a laboratory. SAMU sent a technician for an at-home blood draw. Results received the same evening via WhatsApp. A service tailored to our historic neighbourhood — respectful and efficient.
Hind B.Medina, Marrakech
FAQ

Everything you need to know

Can't find the answer you're looking for? Our multilingual team is available around the clock, day and night.

Questions?

Call us — we answer around the clock.

Emergency line+212 625 55 86 87Message on WhatsApp

Absolutely. We come to any type of accommodation across Marrakech — five-star hotels in Hivernage, boutique riads inside the Médina, private villas in the Palmeraie, and rented homes anywhere in between. Just share your location and we'll be there.

Home care in Marrakech

Your home healthcare partner in the Ochre City

Since 2004, SAMU Marrakech has been delivering medical and paramedical care directly to your home, with a salaried, trained and supervised team — a single point of contact, from the first call through to follow-up, from the Medina to the Palmeraie.

Home medical care in the Ochre City

Our state-registered nurses come to your home for all your home nursing care in Marrakech: intramuscular and intravenous injections, IV drips, complex wound dressings, bedsore care and post-operative care after discharge from CHU Mohammed VI or the Clinique Internationale. From Gueliz to Hivernage, from the Mellah to the Agdal district, our team comes to your door, nights, weekends and public holidays included. Discover our home nurse in Marrakech service for regular follow-up, coordinated with your treating physician.

From the Medina to the Palmeraie: seamless coverage

The narrow alleyways of the Marrakech Medina demand adapted logistics: our medical motorcycles reach the most remote derbs in minutes, where a standard ambulance cannot pass. For villas in the Palmeraie, residences in Targa and properties on the Route de l'Ourika, our equipped ambulances (Type A to C) provide rapid medical transport to the university hospital or any clinic of your choice. In the modern district of Gueliz, our response time remains under 25 minutes. Learn more about our private ambulance in Marrakech, available 24/7.

Tourist emergencies and event medical assistance

Marrakech welcomes millions of international visitors each year and hundreds of private events in its riads and palaces. Our multilingual dispatch (French, Arabic, English) handles tourists in distress: heatstroke, food poisoning, injuries during Atlas excursions. We also provide event medical coverage for weddings, festivals and conferences, with resuscitation equipment and an on-site medical team. Discover a doctor's home visit and our at-home sample collection.

MEDICAL CARE 24/7

Healthcare Just a Call Away in the Red City

Wherever you're staying in Marrakech, our English-speaking team is ready around the clock. One message with your location is all it takes.

SAMU MarrakechMarrakech+212 625 55 86 87